Contact Digibit | Ledger Official Chinese Support · Official RMA · Official WeChat

Contact Digibit for Ledger hardware wallet purchase inquiries and after-sales support. Live chat is recommended for faster response. Service hours Monday–Sunday 00:00–23:59 (24 hours). Digibit is a Ledger official information and service site; it does not represent any brand officially.

Contact Us

Address

Room D882, Building 1, Dongliu Street, Dongping Market, Yongping Sub-district, Baiyun District, Guangzhou, China

Business hours

Mon-Fri 09:00-18:00

Talk to a Ledger Expert

Digibit will never request your seed phrase, PIN or private keys.

Follow Digibit · Ledger Authorized Channel

Contact Digibit

Digibit is the Ledger Official Chinese Site, directly operated by Guangzhou Baiyun Lianshou Technology Co., Ltd.. The official contact channels are listed below:

Official Support

Official RMA After-Sales Center

Address: Room D882, Building 1, Dongliu Street, Dongping Market, Yongping Sub-district, Baiyun District, Guangzhou, China
Postal Code: 510405
Service Scope: Official RMA returns, firmware upgrades, security inspection and replacement for the full Ledger Nano S Plus / Nano X / Stax / Flex hardware wallet line.

Company Information

Company Name: Guangzhou Baiyun Lianshou Technology Co., Ltd.
Unified Social Credit Code: 91440111MAKIFJYW6D
Ledger Official Authorization: Ledger Authorized Channel

Response Commitment

Official email and live chat respond 7×12 hours; recovery-phrase / PIN / firmware inquiries are handled one-on-one by the Ledger Chinese team. Digibit never asks for your recovery phrase — beware of any phishing attempt by fake support requesting it.