FAQ
Connection · updates · identificationAnswers to the questions we see most often: Ledger won't connect, firmware update failed, device not recognized, Ledger Wallet stuck, coin-app install errors. Each entry points to a triage path and, where applicable, the relevant Ledger documentation.
Lost Your Ledger Recovery Phrase | Risk Disclosure
Losing the recovery phrase means losing the ability to restore your assets; the official side cannot help you recover it.
If the device is still in your possession, immediately move the assets to a new wallet and back it up again. If the device is also lost, the assets are unrecoverable.
Warning: any party claiming to be able to recover a lost recovery phrase is running a scam.
Which Coins Does Ledger Support | Coin Support Overview
Ledger supports 5,500+ crypto assets; the exact list follows the official source.
You can check the supported coin list through Ledger Wallet or the official site; the list changes as updates are released.
To confirm support for a specific coin, check the official support page.
Ledger Won't Connect | Bluetooth & USB Troubleshooting
Ledger connection failures are usually caused by a damaged USB cable, Bluetooth being off, or a missing driver.
Recommended checks: replace the USB cable; make sure Bluetooth is on; update Ledger Wallet.
Note: the official software never asks for your recovery phrase.
